Sep 28, 2023 · Verizon recently went back to a 60-day lock policy to reduce the amount of fraud and theft. AT&T maintains the policy due to fraud and theft. Phones can be paid off and unlocked at any time. Phone's participating in the trade-in deal can wait until credits begin, then pay off and unlock the phone without losing credits.Sep 8, 2021 · My phone is completely paid off and I have had it for over 60 days (purchased in June 2021). When I submit the unlock request it says "Try your unlock request again after your service has been active for at least 60 days." I tried the option for non-ATT wireless customers just in case and it confirmed that the phone is active but would not allow me …Jun 29, 2022 · For LG phones, go to Network & internet > Mobile networks > Network unlock > Continue. For OnePlus phones, go to Wi-Fi & internet > SIM & network > Advanced or Network Unlock. For Motorola phones, go to About phone > Device unlock > Continue. Select Permanent Unlock, wait while the device performs the unlock process, and restart …If you have your request number and your device IMEI, you can go to att.com/unlockdevicestatus. Last updated: December 7, 2022. Did you get the help …Apr 15, 2024 · And by go, we mean to submit an online form to have AT&T unlock your phone. To fill out the form, just go to AT&T’s unlock page and follow the instructions. Once you’re done, you’ll get an email with a link you have to click to complete the request. After that, it’s just a waiting game. You’ll get another email from AT&T within a ...Apr 12, 2022 · Check the status of your request by: Go to our Status Portal. Enter your IMEI Number & Request Number. Follow the prompts. A few things to keep in mind: The incorrect entry of an unlock code too many times during the life of the device disables the unlock ability and permanently locks the device to the network. QUICK ANSWER. To unlock your AT&T phone, the company has a few requirements you have to hit. Once you meet the requirements (detailed below), you can head to AT&T's unlock portal....Apr 4, 2024 · Here's how: Open your phone Settings. Tap General and then About. Scroll to Carrier Lock. If it says: No SIM restrictions, it’s unlocked. SIM locked, you’ll have to complete an unlock request. Mar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ... Apr 9, 2022 · Let's help you with your unlock request, @dakotawilbourn1794. Active military customer with a temporary or permanent change of station (TCS or PCS military document) do not have to complete their installment agreement or …Apr 16, 2024 · • Lock device • Unlock device • Set Lockdown Mode Set up a secure screen lock with a passcode. 1. From the home screen, select the Settings app. Note: If you turn Passcode on, you’ll be asked to enter your passcode when you turn on or restart your device, unlock your device, update your software, or erase your device. 2.Apr 21, 2023 · Download the APK of AT&T Device Unlock for Android for free. Unlock AT&T Prepaid phones for carrier freedom. The AT&T Device Unlock application allows for... Android / Productivity / ... com.att.deviceunlock: License: Free: Op. System: Android: Category: Personal: Language: English . 46 more. Author AT&T Services, Inc ...Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device unlock request. …Mar 19, 2024 · BIM 360 Autodesk Inc. · Productivity. Nighthawk NETGEAR, Inc · Productivity. Planner Pro - Daily Calendar Beesoft Apps · Productivity. monthly calendar app ExpertiseNetComs · Productivity. Inside Health NYU Langone Health · Productivity. BUNKR BUNKR · Productivity. Freedom: Site/App Blocker Eighty Percent Solutions …May 8, 2019 · Complete and submit the request form. You'll receive a confirmation email with your unlock request number. Select the link in the email within 24 hours of receipt to confirm your unlock request. AT&T will respond within two business days. AT&T sends you instructions to unlock your device if your request is approved.Sep 8, 2021 · My phone is completely paid off and I have had it for over 60 days (purchased in June 2021). When I submit the unlock request it says "Try your unlock request again after your service has been active for at least 60 days." I tried the option for non-ATT wireless customers just in case and it confirmed that the phone is active but would not allow me …May 7, 2022 · That was fruitless, i never recd a call back. I called att customer service again in mid april and explained that the device unlock prompts lead to the not paid off message, he saw that this was true and I do neet eligibility for unlock but could not do it, he said he expedited the issue to att customer care team and explained my issue.Jun 21, 2018 · When a phone is sold, it is locked and can only be used on that network. After a phone is fully paid for, it is eligible to be unlocked, which means that it can be used on any compatible network. Unlocked phones are worth more than locked phones on the used phone market. You do not need to unlock your phone, but if you want to, you can.Aug 17, 2021 · Hello @STEPHENF2109, let's take a closer look into why you're receiving the messages when trying to unlock the phone. Your phone would have to be considered AT&T Prepaid for 6 months before the Unlock Portal will accept the device.. Also, there're device unlock eligibility requirements that have to be met. Go to the highlighted area to …What's a Device Unlock. Device Unlock lets you use your device with another carrier, for things like international travel or selling your device.; This is different from Domestic or International roaming, where you use a T-Mobile SIM/eSIM to access a different wireless provider's network.; Check unlock status & eligibility. Once your device is eligible, T …Nov 24, 2017 · Check the status of your request . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required.Jul 7, 2023 · Since you put an AT&T Prepaid SIM card into your device, you'll have to maintain the paid service for at least six months before your device becomes unlock eligible. Additionally, once that six month period has elapsed, you must submit your unlock request using the most recent version of the AT&T Device Unlock app. Jul 31, 2023 · I have switched providers due to issues with service at my home. I was told by customer service rep that my device was unlocked after paying balance due. This could take 24 to 48 hours to go into effect. My numbers have already been ported over to my new provider, so until unlocked my family does not have service.Mar 21, 2024 · Unlocking your AT&T phone is a simple process. Here is a step-by-step instruction to help you through it: Step 1: Visit AT&T's Device Unlock website. It is the official platform given by AT&T for all unlock requests. Step 2: You will see options for "Unlock your device" and "Check your Unlock status."May 12, 2022 · Hi TinaBaker, we're here to help with your unlock phone request.. As the ACE @dwill05 mentioned, if you bought a phone on 5/1/22, it’s still within the buyer’s remorse period. You can return the device within the 14 days BRE period. AT&T usually doesn’t unlock a phone until the 14 day return period is over, at a minimum. The …Dec 19, 2022 · We are here to help you unlock your Galaxy A12, @fredcrou. We do understand how important it is to be able to unlock your device. Most device unlock request are submitted through our Device Unlock Portal, however if your device has the device unlock app you should be able to submit it through there.We do understand you …May 7, 2023 · Prepaid phones must be used on the prepaid service for 6 continuous months before they are eligible for unlocking for AT&T to recoup the discounted price of the phone. If you wanted an unlocked phone, you could have purchased an unlocked one from the manufacturer but you would have paid several hundred dollars more. 0.Sep 14, 2022 · Get the full details about unlocking an AT&T device from our network when you visit our eligibility requirements. Also, something to keep in mind is, when purchasing a device from a third-party seller, you will want to have them perform the unlock request. You will find these details under eBay & Non-AT&T Purchases when you visit AT&T Device ...Yes. Here's how: Open your phone Settings. Tap General and then About. Scroll to Carrier Lock. If it says: No SIM restrictions, it’s unlocked. SIM locked, you’ll have …Jan 17, 2017 · If you have a myAT&T account, you can verify your device is eligible before you submit a request to unlock your device. Visit verify device unlock eligibility to learn how. If you don’t have or are unable to log in to your myAT&T account, follow the steps below to submit a request to unlock your device.Jan 29, 2021 · FWhen submitting an unlock device request online, make sure to select Yes when asked if you’re deployed military. We’ll ask for your temporary or permanent change of station (TCS or PCS) military documents. If you have an installment plan, you’ll still pay your bill as normal. But you don’t have to pay off your installment plan before ...Apr 9, 2024 · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.Oct 11, 2023 · Learn how to swap an active eSIM or SIM card between devices with AT&T. Find out what you need to do before and after the swap, and how to troubleshoot any issues. Whether you have a new device, a damaged SIM card, or just want to switch phones, this article will guide you through the process.Aug 12, 2023 · Unlock your AT&T iPhone for FREE using the AT&T Unlock Portal https://www.att.com/deviceunlock/When you have an iPhone that is SIM LOCKED that means that it...Aug 21, 2023 · Ways to cancel. Online. Submit an online military cancel request. We’ll ask for the required info and provide a place to upload your deployment orders. Fax. 847.513.5954 (long distance charges may apply) To cancel your service by fax, we’ll need this info: Account name (as it appears on the bill) Account number.Apr 9, 2024 · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.Sep 28, 2023 · Verizon recently went back to a 60-day lock policy to reduce the amount of fraud and theft. AT&T maintains the policy due to fraud and theft. Phones can be paid off and unlocked at any time. Phone's participating in the trade-in deal can wait until credits begin, then pay off and unlock the phone without losing credits.Dec 7, 2021 · AT&T has a process in place for you to use if you want to unlock your phone. It does have a few restrictions and there are certain requirements you have to meet, but if you think the gain is worth ...Apr 9, 2024 · About this app. 🔓 Unlock your Samsung phone with ease and confidence! Our app offers a range of unlocking options, including free and premium unlock codes, remote unlock codes, and IMEI unlocking. Whether you're looking to unlock the latest Samsung models or older devices, we've got you covered. 💰 Our low prices and money-back …Nov 7, 2022 · Hello Houdini1031, we're here to help with your device unlock request.. We want to get you into a Direct Message to further review. Check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). In the meantime, try clearing the cache and cookies and power cycling your phone by pressing …The Unlocking Process. Fill out the unlock form with your device details. Once we have received your request form, we will start to search for your unlock code. Our automated system will email you the ATT unlock when it’s ready. Follow the unlock instructions emailed to you. Follow our how-to unlock walk through.Mar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ... What's a Device Unlock. Device Unlock lets you use your device with another carrier, for things like international travel or selling your device.; This is different from Domestic or International roaming, where you use a T-Mobile SIM/eSIM to access a different wireless provider's network.; Check unlock status & eligibility. Once your device is eligible, T …4 days ago · Review the eligibility requirements and submit a request to unlock your phone or device.2 days ago · Get Samsung Galaxy Tab S9+ 5G (SM-X818U) support for the topic: Secure My Device. Find more step-by-step device tutorials on att.com.May 7, 2022 · That was fruitless, i never recd a call back. I called att customer service again in mid april and explained that the device unlock prompts lead to the not paid off message, he saw that this was true and I do neet eligibility for unlock but could not do it, he said he expedited the issue to att customer care team and explained my issue.Dec 19, 2022 · We are here to help you unlock your Galaxy A12, @fredcrou. We do understand how important it is to be able to unlock your device. Most device unlock request are submitted through our Device Unlock Portal, however if your device has the device unlock app you should be able to submit it through there.We do understand you …Sep 28, 2023 · September 28, 2023. in. All News, News. AT&T has updated its unlock policy for paid-in-full devices without many people noticing. Instead of being able to purchase a smartphone in full from the carrier and moving to another service without waiting, customers now must wait 60 days from the purchase date. While the change happened in late July ... After you have the unlock code, follow the steps below to unlock your Surface Duo: Turn off Surface Duo. Insert a non-AT&T SIM card into Surface Duo. Turn on Surface Duo. When prompted, enter the unlock code AT&T provided to unlock your Surface Duo. Related topics. Find the model number and IMEI on Surface Duo. Insert a SIM into your Surface.The Unlocking Process. Fill out the unlock form with your device details. Once we have received your request form, we will start to search for your unlock code. Our automated system will email you the ATT unlock when it’s ready. Follow the unlock instructions emailed to you. Follow our how-to unlock walk through.Dec 19, 2022 · We are here to help you unlock your Galaxy A12, @fredcrou. We do understand how important it is to be able to unlock your device. Most device unlock request are submitted through our Device Unlock Portal, however if your device has the device unlock app you should be able to submit it through there.We do understand you …4 days ago · Review the eligibility requirements and submit a request to unlock your phone or device.Oct 20, 2021 · On your Pixel 6 or 6 Pro, launch the Phone app and dial *#06# to display your phone’s IMEI number. Write the IMEI number down somewhere where you can refer to it easily. Go to Android SIM Unlock ...Nov 7, 2022 · Hello Houdini1031, we're here to help with your device unlock request.. We want to get you into a Direct Message to further review. Check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). In the meantime, try clearing the cache and cookies and power cycling your phone by pressing …Mar 20, 2024 · Freedom to choose what’s best for you Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&T. Offers vary. Restrictions may apply. Learn MoreAug 17, 2022 · Hello ejexx27, if the device unlock app will not launch we have other options. You can submit an unlock request online. You would also like to make sure your device meet the requirements to be unlocked. Personal device requirements. Your device: Is an AT&T phone or device and isn’t active on another AT&T account.Jan 20, 2024 · Device unlock app. I used the online portal to request unlocking of a Samsung A12. All requirements for unlocking are met. I received the reply: "Your AT&T PREPAIDSM phone comes with a device unlock app on it. Please use this app to make your request." However, I can find no such app on the device. I've searched high and low. My AT&T. Start of main content. Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...Sep 24, 2021 · AT&T Prepaid Device Unlock App. Everytime I click on unlock, i get the red banner up top that says ,"oh no! Feb 18, 2024 · Go to Settings > General > About and scroll down to the section called Carrier Lock section. This section should say No SIM Restrictions. If you don’t see that message, then your carrier ...Jan 18, 2022 · 231.3K Messages. 2 years ago. Hey there CX, we want to help. Let’s meet in a Direct Message to discuss you device unlock request concerns.. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). Look forward to helping! Lynn, AT&T Community Specialist.Jun 21, 2018 · When a phone is sold, it is locked and can only be used on that network. After a phone is fully paid for, it is eligible to be unlocked, which means that it can be used on any compatible network. Unlocked phones are worth more than locked phones on the used phone market. You do not need to unlock your phone, but if you want to, you can.5 days ago · Get Samsung Galaxy S24 / Galaxy S24+ / Galaxy S24 Ultra (SM-S921U/SM-S926U/SM-S928U) support for the topic: Secure My Device. Find more step-by-step device tutorials on att.com.Jun 20, 2023 · Use a different browser to access the page. Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must ... 6 days ago · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.Aug 9, 2023 · Pay off your device, if required. Wait 24 hours for the next step. Request an unlock from your provider, if required. Choose a plan and get a free SIM or eSIM. Xfinity. Find out if your device will work on our network (PDF, 498KB) Check phone unlock eligibility. Pay off your device, if required. 6 days ago · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.Apr 4, 2024 · Yes. Here's how: Open your phone Settings. Tap General and then About. Scroll to Carrier Lock. If it says: No SIM restrictions, it’s unlocked. SIM locked, you’ll have to complete an unlock request.Apr 17, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device.Jun 21, 2018 · When a phone is sold, it is locked and can only be used on that network. After a phone is fully paid for, it is eligible to be unlocked, which means that it can be used on any compatible network. Unlocked phones are worth more than locked phones on the used phone market. You do not need to unlock your phone, but if you want to, you can.Mar 7, 2023 · ATT device unlock not working. ... why device unlock app is no longer working with at&t MOTIVATE V341U . story was my sister JUST bought the device to a third party store and to send it here in the philippines and shes not an at&t subscriber . i've tried so may times to request to a your portal to unlock it but i keep on ...Sep 8, 2021 · My phone is completely paid off and I have had it for over 60 days (purchased in June 2021). When I submit the unlock request it says "Try your unlock request again after your service has been active for at least 60 days." I tried the option for non-ATT wireless customers just in case and it confirmed that the phone is active but would not allow me …Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request.Sep 16, 2023 · Like Ace mentioned, you can unlock the device by following the instructions given in the link below: Unlock your device. If the above steps do not help, you can contact our prepaid support team on 800-901-9878 for further assistance. Hope this information helps. Thank you for visiting AT&T Community Forums! Apr 14, 2023 · If you’re thinking of how to unlock an att phone yourself for free, here’s how! You can unlock your phone in several ways, ... 2.1 AT&T Device Unlock Eligibility. Cleared Payments. If your device is under a plan or a monthly-basis payment or isn’t fully paid, you can’t unlock it just yet.Jun 10, 2020 · This video will help you unlock your AT&T cell phone in a few simple steps. https://www.whistleout.com/CellPhones/Guides/how-to-unlock-your-att-phone-or-tabl...The Unlocking Process. Fill out the unlock form with your device details. Once we have received your request form, we will start to search for your unlock code. Our automated system will email you the ATT unlock when it’s ready. Follow the unlock instructions emailed to you. Follow our how-to unlock walk through.Oct 20, 2021 · On your Pixel 6 or 6 Pro, launch the Phone app and dial *#06# to display your phone’s IMEI number. Write the IMEI number down somewhere where you can refer to it easily. Go to Android SIM Unlock ...Dec 28, 2020 · Unlock a Prepaid device. RE:Prepaid device. GM, my device meets the requirements for an unlock. However, AT&T device unlock request is not working. I have a new carrier, simm and telephone number. I owned the AT&T device outright and had the service for 4 years. Any help is greatly appreciated.Dec 14, 2021 · Power on the device with non-AT&T SIM. • For devices with removable battery, insert the battery back into the device. (Wait for the message: “Enter the device unlock code.”) Enter the unlock code. Press OK. Feel free to reach back out and let us know how these detailed steps worked for you! Thank you!Apr 14, 2023 · If you’re thinking of how to unlock an att phone yourself for free, here’s how! You can unlock your phone in several ways, ... 2.1 AT&T Device Unlock Eligibility. Cleared Payments. If your device is under a plan or a monthly-basis payment or isn’t fully paid, you can’t unlock it just yet.Apr 6, 2024 · 1. From the Lock screen screen, select Secure lock settings. Note: If you have a screen lock set up, you will be prompted to enter your screen lock to continue. 2. Select Auto lock when screen turns off, then select the desired timer duration. Set Lockdown mode. ENABLE: Lockdown mode turns off Smart Lock, biometrics unlock and …Oct 21, 2023 · Hi @Spock2050, thank you for writing back to us. To answer your question, yes, AT&T has the option to unlock your device, if you meet the device unlock eligibility criteria.The device has to be fully paid, and there should not be any past due/installments on the device. If you're buying the phone from a third party/online store, please confirm if …21 hours ago · On the SIM tray. To find imei number, you need to remove Sim tray from the device, and then you can find IMEI/SN on it (not on all devices you can find IMEI/SN on the sim tray). 2024. IMEI Check att device usa is it clean / unpaid / financed / blacklisted via our free imei check service. Also we can unlock it.Dec 7, 2022 · Keep your personal info safe. Set a security option on your phone or tablet to prevent outsiders from accessing your contacts, personal info, or other important data. Aug 11, 2021 · Enter your current AT&T phone number. AT&T. 3. Complete the rest of the form by entering your name and email address. 4. AT&T will send you an email. Click the link in that email within 24 hours ... Sep 21, 2023 · If you haven’t tried, please submit your request using our Device Unlock Portal and your device must meet our Eligibility Requirements. Is an AT&T phone or device and isn’t active on another AT&T account. Hasn’t been reported as lost, stolen, or involved with fraud. Is an AT&T PREPAID SM phone that has had paid service for at least six ...Feb 9, 2023 · Unlocking your device with this app is easy and straightforward – simply follow the on-screen instructions. You can be sure that your information is safe and secure when you unlock your device with this app, because it's handled by AT&T. This application is compatible with most devices such as Alcatel, AT&T Maesto and Radiant Core, LG, …Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ... Jan 18, 2022 · 231.3K Messages. 2 years ago. Hey there CX, we want to help. Let’s meet in a Direct Message to discuss you device unlock request concerns.. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). Look forward to helping! Lynn, AT&T Community Specialist.
Dec 7, 2021 · Go to http://att.com/deviceunlock.; Select Unlock your device.; Enter the IMEI of your smartphone (Dial *#06# on your smartphone) Read and agree to the eligibility ... . Ai18.store
Dec 7, 2021 · Unlock Request Denied. Att representative confirmed over the phone that my phone will be unlocked after full pay off. With the trust and confidence, I paid my phone full and requested to unlock my phone. On Day1, I was confirmed that your unlock request submitted and it will be unlocked within 24-28 hours. After that you can use this phone …How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will be approved. Once …Apr 9, 2024 · About this app. 🔓 Unlock your Samsung phone with ease and confidence! Our app offers a range of unlocking options, including free and premium unlock codes, remote unlock codes, and IMEI unlocking. Whether you're looking to unlock the latest Samsung models or older devices, we've got you covered. 💰 Our low prices and money-back …Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device unlock request. …Jul 4, 2020 · 117.1K Messages. No I cant, because this is a customer populated forum and we do not work for AT&T here. If you have requested unlock for the phones and have been turned down you have not met the eligibility requirements.. 🐾 I don’t work for AT&T or any carrier. Former AT&T, Current Verizon customer.Aug 7, 2018 · I cancelled my account with Att two days ago. Bought it originally from att in the US - now live in Germany and want to continue using the phone here. How can I get it unlocked?! I can not dial #06# to obtain and IEMI number because I cancelled my service and have no ability to call out.Apr 13, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device.If you cannot find this number, use the device to dial *#06#. This number will be 14 or 15 digits long and will show on your screen after you have dialed and pressed Send or Call. The phone number used on the device. Deployment papers if you are trying to unlock a phone or tablet for military deployment.Jan 21, 2022 · We are here to help with your device unlock @Nateslady79.. You can check the status of your request online: Visit Check Your Unlock Status.; Enter the IMEI number.To find the device IMEI, dial *#06# or choose Settings > About.; Enter the Request number.This is in the confirmation email you received when you submitted your device …Feb 5, 2024 · @Hasher_123 If you purchased the iPhone from an online store it could be that the original owner didn't unlock the phone before they sold it for various reasons.Try the unlock portal and see what kind of message you get. Just make sure that the phone meets all of the requirements. If there is an issue with the phone only the original owner can fix it.Apr 17, 2024 · 1. Swipe down from the Notification bar, then select the Settings icon . 2. Scroll to and select Lock screen, then select Screen lock type . 3. Select the desired screen lock type, and follow the prompts to complete set up. Note: To set up face recognition, select the Face switch then follow the prompts to complete set up.Nov 24, 2017 · Need To Setup A Device Unlock Request? If you are attempting to unlock your device or have questions regarding why a request cannot be processed, check out our Device Unlock article. You will find information on how to unlock your device and important information. .